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Do you need information about our products?
Contact us by email at info@wylervetta.com from Monday to Friday.
Frequently Asked Questions
You do not need to create an account on wylervetta.com to place an order. You can complete the purchase as a guest.
The shipping service covers the following countries:
Italy, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Hungary.
Shipments to all these countries are handled by DHL .
Absolutely. Regardless of whether you completed your purchase as a registered user or as a guest, you will receive all updates regarding the delivery of your Wyler Vetta watch by email.
All payment information is protected by SSL encryption. We do not store transaction data on our store. For more details on how we use your data, please see our Privacy policy .
The time it takes for the amount to be charged to the card may vary depending on the credit card circuit and does not depend in any way on Wyler Vetta.
Returns are accepted within 14 days of receiving your order. The item must be returned in its original condition, unworn and with the packaging and all accessories included. Refunds will be made using the same payment method used for purchase.
For further details, please see our Shipping and Returns Policy .
Once we receive the product in our warehouse, we will perform quality control to ensure that it fully meets our return standards. After completing this check, your refund will be processed within a maximum of 14 working days.
From Monday to Friday from 10 am to 5 pm you can write an email to info@wylervetta.com to receive assistance on old models.
Rubber strap: wash with water, avoiding the use of solvents or chemicals.
Leather strap: Gently wipe the strap with a soft, dry cloth, avoiding solvents or chemicals.
Steel bracelet: wash delicately with a damp cloth, avoiding solvents or chemicals.
Yes, we accept advance reservations for products not yet available in stock. At the time of payment, the pre-order will be confirmed and delivered on the date indicated on the product page. For any questions, please contact us by email at info@wylervetta.com from Monday to Friday.
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